Quality Control Management

Download Andy & Me: Crisis & Transformation on the Lean Journey, by Pascal Dennis PDF

By Pascal Dennis

Second Edition of a Shingo Prize Winner    in keeping with the author's own adventure with Toyota’s grasp academics and with businesses in the middle of nice switch, Andy & Me: drawback & Transformation at the Lean trip, now in its moment version, is a company novel set in a failing New Jersey automobile plant concentrating on the tribulations of Tom Pappas, the plant supervisor. The occasions, characters, and plant politics will ring real with many readers. In a funky, readable kind, this hugely renowned paintings follows Tom's dating with Andy Saito, a reclusive retired Toyota guru whom Tom persuades to assist shop his plant during the instructing of the mythical Toyota construction method (TPS). in this trip, the reader learns that TPS is greater than only a number of instruments; it involves a brand new frame of mind and behaving. notwithstanding Tom reveals luck — either in his plant and in his own lifestyles — he learns from Andy that winning development is never-ending and eternal.This version comprises research questions after every one bankruptcy to aid your studying and assist you inform a few of your personal tales. Pascal Dennis discusses the 2d variation of his Shingo Prize-winning e-book Andy & Me.

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Extra info for Andy & Me: Crisis & Transformation on the Lean Journey, Second edition

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So I asked that Antonio, Sylvain, Freddie, and Jeff present their strategic plans for the year, and that Joe Grace present our overall strategy. At Rachel Armstrong’s insistence, the past few years we’ve been trying policy deployment, or hoshin kanri, a planning and execution system developed at Toyota. Every December we identify breakthrough goals and develop strategic plans. We spend the year fighting the usual fires and at year-end hold a halfhearted review. We never do what we said we’d do.

Dean Formica told me the Japanese revere Ford. Apparently, Eiji Toyoda came to Detroit and was graciously received. ” Henry Ford brought freedom and style to working people, and he paid them a decent wage. Charlie Chaplin made fun of the Ford system in the movie Modern Times—and he was © 2011 by Taylor & Francis Group, LLC Henry Ford’s Vision • 29 right. Henry’s system lost its soul as the company grew. ” But here’s the rub. Would we have had the money and leisure to enjoy Charlie’s films without mass production?

Maybe it’s my fault. Have I taught him anything? Assembly is full of parts and garbage: parts in front of each workstation; garbage everywhere else. We’ve launched countless housekeeping campaigns, to no avail. Andy stopped every few yards to pick up stuff. Jeff and I felt embarrassed, so we did the same. We all eventually stopped; there was just too much of it. We walked over to the trim lines where the process begins. We put the taillights on first. Then we remove the doors, which © 2011 by Taylor & Francis Group, LLC 40 • Andy & Me we reinstall after we’ve added window glass, hardware, and trim.

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